Refund Policy

You understand and agree that no refunds will be granted nor will you be permitted to re-process your order without incurring an additional charge for a new order (even if the information you submitted is incorrect, invalid, or in error). You understand that each time you place an order, this will require a new payment from you. This is due to the fact charges are incurred by this website to process your order, including payment to your state's driving records agency, and this website is not able to recover these charges once the order has been placed.